Accounts Receivable Manager

Lewis Roca

Posted July 26, 2017

Lewis Roca Rothgerber Christie LLP is seeking an Accounts Receivable Manager for its Accounting Department in our Phoenix, AZ office.  Our firm is an Am Law 200 law firm that provides a wide range of legal services in the areas of intellectual property, litigation, business transactions, regulatory and government relations.
As an Accounts Receivable Manager, you will have the opportunity to lead, motivate, and train members of the collections team in the effort to convert receivables into revenue on a predictable schedule.  This position is a key member of the firm’s Finance Committee, and will help facilitate the firm’s financial strategies and activities.  Additional duties include: administering and updating existing policies as needed to mitigate collections risk; optimizing and maintaining the firm’s Accounting System Collection Software (ASCS) to track, forecast, flag, and log collections in accordance with the firm’s collections processes and procedures; and training collections staff on the effective and timely use of systems to collect on receivables.
The ideal candidate will have a Bachelor’s degree in Accounting and/or Finance, accompanied by a CPA, or MBA degree, and a minimum of 5 years’ of progressive, professional service experience in a law firm, plus 3 years’ of experience managing financial teams specialized in collections.  The incumbent will value succinct and timely receivables reporting, and will be engaged in pro-actively gathering, and delivering financial information to management.  Additionally this position will be familiar with best practices and strategies used in collections, and will perform other duties as assigned.
This position is full-time, exempt, and reports directly to the Chief Financial Officer.
Duties and responsibilities include, but are not limited to the following:  
  • Drives and maintains accountability for all deliverables including collections, reporting, account reviews and audits
  • Delivers effective and results driven training sessions to collections staff to ensure continuous production improvement, and reinforce positive skills for interfacing with clients and staff
  • Provides consistent and accurate results measurements and metrics
  • Assigns workloads and manages schedules to ensure timely collection of receivables
  • Ensures compliance with company policies and state and federal regulations are maintained
  • Conducts performance evaluations, promotions, retention and termination activities
  • Identifies areas of improvements or concerns for past due account receivables, and develops strategies to collect on them
  • Maintains productive and cohesive relationships with supporting management, practice groups, attorneys, and staff
  • Engages in introductions by telephone and/or emails to clients receiving initial invoice to answer questions and clarify payment plans
  • Assists with the development of the annual budget
  • Assists with negotiating client settlements
  • Works with attorneys in the management of receivables, by facilitating calls and meetings to inform them of potential collection issues
  • Develops and implements a 30, 60, 90, 120 day process to routinize collections activities
  • Facilitates and maintains the firm’s policy on shut-offs and payment plans
  • Projects monthly collections based on inventory and client pay speeds
  • Communicates clearly with others, listens, and accepts constructive feedback
  • Demonstrates a service-oriented disposition, responsive, collegial and results oriented work ethic
  • Demonstrates dynamic interpersonal skills, including the ability to work well with staff and attorneys
Education and Experience:
  • A minimum of 5 years’ of progressive collections experience in a professional services environment; preferably in a law firm
  • A minimum of 3 years’ of experience managing financial teams specialized in collections
  • A Bachelor’s degree in Accounting and/or Finance; preferably accompanied by a CPA or MBA degree
  • Experience with Microsoft Office Suite programs (i.e. Excel, Outlook, Word, PowerPoint, etc.)
  • Heavy use of spreadsheets and databases to track and aggregate data, generate reports, and manage workflow
  • Experience with using and managing Accounting System Collection Software programs
No phone calls please.  We will contact you if your resume indicates that you are a strong candidate for this position.
We are not accepting resumes from search firms for this position.
Lewis Roca Rothgerber Christie LLP is an Equal Opportunity Employer.  We do not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, national origin, color, age, physical or mental disability, spousal affiliation, marital status, a serious medical condition, genetic information, veteran status or any other basis prohibited by federal, state, or local law.